Nice hotel, but no Crowne Plaza standard

Hotel review Hotel Crowne Plaza Alice Springs

by Nono2011-10-013.08333333333
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Member since 6/26/09
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From: Germany
Age: 19-25
Travel time: in October 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.7

Nice hotel, but no Crowne Plaza standard *

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Here you can stay thoroughly, but it is compared to other Crowne Plaza hotels much worse. We must receive a letter in the hotel, this was from the front desk but not found. First after repeated back and forth and with pressure from the tour operator the letter went back on. Foreign language skills were non-existent. Breakfast was expensive unverschähnt, of poor quality and little choice. Sorry, but canned jam is in such a hotel. The room is used well equipped and is reasonably clean. The pool area is nice, but only a few well maintained. The hotel lies on the outskirts of Alice spring, so you should have a car to to the center to come. Around the hotel there are no restaurants, supermarkets or similar

* This hotel review was originally written in German by Nono. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.5
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

3.0
Suns
- Proximity to shopping areas
  2.0
  Suns
- Transportation connection and available excursions
  3.0
  Suns
- Restaurants & bars in the area
  2.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.5
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  1.0
  Suns
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  2.0
  Suns
Gastronomy

2.8
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  2.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  3.0
  Suns
Sport, entertainment & pool

4.5
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  5.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  4.0
  Suns
- Child care or playground
  not rated
Room

5.0
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  5.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Hotel Crowne Plaza Alice Springs

What type of room did you review?	Double room Standard with view Garden
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	Dertour

Was the review helpful for you? Yes No

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