Good location, but it was rather unfriendly. Room okay

Hotel review Hotel Crowne Plaza Philadelphia - Downtown

by Fred2010-08-013.16666666667
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From: Switzerland
Age: 36-40
Travel time: in August 10
I travelled as: Solo/single
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.8

Good location, but it was rather unfriendly. Room okay *

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The hotel is located in the middle of the city from the train station nearby. The room is okay, the public areas is however not really clean and the staff are not friendly. I did not feel really welcome and attention would have expected better. The hotel is only partly recommendable.

* This hotel review was originally written in German by Fred. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

4.3
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  5.0
  Suns
Location and surroundings

4.8
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.3
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

1.5
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

5.0
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Hotel Crowne Plaza Philadelphia - Downtown

What type of room did you review?	Double room Standard with view Street
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Excellent
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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