Hotel Crowne Plaza Zurich
Hotel review Hotel Crowne Plaza Zurich
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Age: 41-45
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 5
recommended only with restrictions *
Enlarge letters A A Downsize letters A AThe hotel is conveniently located, right next to a tram line, the to the center runs, but to the centre there are just three kilometers, and the street noise did bother us a bit in the rooms, the that the front of the hotel. The rooms at the back of the hotel are considerably more quiet, therefor you absolutely ugly view of a drab, partly with rubble strewn Backyard play in reason. Our room was a bit small, but we arrived managed, because we had only a small amount of luggage. For families it would be inappropriate, because an extra bed certainly not fit in could have been. The bathroom was small and only with a sliding frosted glass separated from the room, so you should be very familiar with each other, in order to cope. The cleanliness is nothing to complain about, the beds were changed daily and the towels changed as well. The breakfast buffet is wide, there are various types of breads and rolls, croissants, sausage, cheese, butter, jam, cereal, fruit and fruit salad, sausages, bacon, scrambled eggs to American pancakes and freshly made omelets back out a pretty much everything, even an Asian morover. Unfortunately, the service was a bit slow (we had to wait one day almost 20 minutes for fresh coffee) and the re-filling of the food was not always attentive. But if you time to the breakfast, it was bearable. The staff were friendly and helpful, and the front desk offers as a service the tram passengers or the Zurich card to buy (same price as at the widespread), so that you can just head out. The parking in the hotel garage is at the weekend (from afternoon until Friday Sunday) free of charge and you get even a parking card for as many in and out privileges during this period.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities availablenot rated
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & poolnot rated
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Lieber GastWir bedanken uns herzlich für Ihr ausführliches Feedback! Wir freuen uns sehr über die positiven Aspekte Ihrer Beurteilung und möchten Ihnen versichern, dass wir unser Team über Ihre Eindrücke informiert haben. Wir legen grossen Wert auf einen freundlichen und professionellen Service und möchten uns entschuldigen, dass Sie beim Frühstück Wartezeiten erleben mussten.
Betreffend Zimmer möchten wir Sie informieren, dass sich die Bauarbeiten auf dem Nachbargrundstück in der Endphase befinden. Gerne machen wir Sie darauf aufmerksam, dass unsere wiederkehrenden Gäste vom Priority Club Programm profitieren können, und ein gratis Zimmerupgrade (nach Verfügbarkeit) erhalten. Wir würden uns sehr freuen, wieder Ihr Gastgeber in Zürich sein zu dürfen und gehen gerne auf Ihre individuellen Zimmerwünsche ein (z.B. Garten-Seite oder andere Badezimmerarchitektur).
Freundliche Grüsse
Serena Dadon
Director of Sales and Marketing
Additional info concerning your hotel review Hotel Crowne Plaza Zurich
| What type of room did you review? | Double room Standard with view Street |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Generally good |
| Which tour operator did you travel with? | FTI |
