Hotel Crystal Aure Beach
Hotel review Hotel Crystal Aure Beach
Age: 31-35
Travel time: in August 11
I travelled as: Family
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.7
Very bad service
Enlarge letters A A Downsize letters A Adon't expect a 5* hotel , it's about 3 or 4 !! because :
the receptionists didn't understand a word in English , only Turkish and Russian ! and did not want to help and even rudely ignored us! the lobby was so small .
they had only one bell boy for about 450 rooms , i waited 45 minutes , called 3 times and finally asked the manager to call him !
poor entertainment , very poor
Stayed August 2011
Location
the only positive point was the swimming pool and the beach , only the beautiful nature around ..
room service was awful , she never put soap , shampoo, paper .only made bed and changed towels!
the staff weren't friendly at all
Gastronomy
foods bored us , never got new .. repeat and repeat ..
the restaurant was very hot . they turned off the air conditioner about 30-60 min to the end time , so u couldn't stand it
Sport & Entertainment
poor entertainment , very poor
Room
Additional info concerning your hotel review Hotel Crystal Aure Beach
| What type of room did you review? | Double room Special offer with view Rural landscape |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | No details |