Hotel review Hotel Cube Biberwier

by Marion2011-08-013



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From: Germany
Age: 41-45
Travel time: in August 11
I travelled as: Family
Children: 1
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.6

Stylish, but not the food *

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Had only one night on our way to Italy. Interior design of the building is in any case quite interesting. Rooms are quite Spartan in a Youth hostel style, with four people no longer want to stay here. Sink is right in the middle of the room, separate toilet unfortunately no ventilation. In the room, as well as in the entire building the air was very warm and stale. The front desk is sparsely occupied, we had to wait several times longer, because only a person 'served' (further to walk around in the background?!). Ko factor was the dinner, fast food far below youth hostel standard. The location is right on the passport and away at the foot of the zugspitze. For a night (or for minimalists) OK.

* This hotel review was originally written in German by Marion. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.3
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      4.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    3.0
    Suns

    • Friendliness and helpfulness
      not rated
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      3.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    2.3
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      2.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      2.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    3.0
    Suns

    • Cleanliness & linen change
      not rated
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      not rated
    • size of the bathroom
      2.0
      Suns

Hotelier's comment

Lieber Gast,

vielen Dank für Ihren Aufenthalt im CUBE BIBERWIER-LERMOOS und Ihr Feedback. Die CUBE Hotels unterscheiden sich in manchen konzeptionellen sowie architektonischen Aspekten deutlich von der klassischen Hotellerie im Alpenraum. So möchten wir festhalten, dass die genannten Punkte im Hinblick auf die unkonventionelle Einfachheit gewollt sind.

Zu den genannten Kritikpunkten, welche zum Großteil das gastronomische Angebot betreffen, möchten wir anmerken, dass unser Buffet in der Regel großen Anklang bei den Gästen findet und wir geben uns große Mühe für jeden Geschmack etwas bereit zu stellen. Es tut uns leid, dass wir Sie in diesem Fall nicht zufriedenstellen konnten.

Andererseits freut es uns wiederum, dass Ihnen die Lage des Hauses gefällt. Wir danken Ihnen für die ausführliche Rückmeldung, da Sie dazu beitragen unser Angebot weiter zu verbessern. Wir würden uns freuen, Sie erneut in einem unserer CUBE Hotels begrüßen zu dürfen.

Mit würfeligen Grüßen

Hotelmanagement CUBE BIBERWIER-LERMOOS

Additional info concerning your hotel review Hotel Cube Biberwier

What type of room did you review? Shared room
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No details
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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