Bad Name for Frankfurt

Hotel review Hotel Diplomat

by Heike2010-08-013.25

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The review was read 240 times.

From: Germany
Age: 41-45
Travel time: in August 10
I travelled as: Family
Children: 1
Duration: 1 week
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.9

Bad Name for Frankfurt *

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That was partly renovated 2005 the hotel, there was the badly in a very bad condition (door didn't close, toilet seat was loose, sink several cracks, broken tiles). The beds were very worn and rückenmordend. In the closet was only a shelf available, which for the laundering of the three persons was not high enough. Furthermore, the hotel is very loud. Park Place offer on the part of the hotel is okay, but the space to put things should also be maintained for vehicles (broken Abflussabdeckungen, various floor paragraphs)

* This hotel review was originally written in German by Heike. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.3
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  3.0
  Suns
- Disabled-friendly
  4.0
  Suns
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.3
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

4.0
Suns
- Variety of food and drinks
  5.0
  Suns
- Quality of food and drinks
  5.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  3.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.8
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  1.0
  Suns

Additional info concerning your hotel review Hotel Diplomat

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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