Hotel review Hotel Dorint an der Messe Köln

by Tsvetomir2011-12-012.91666666667



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From: Belgium
Age: 26-30
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Countryside and Spa
Recommendation: No
Average rating of this review: 3.5

Dorint an der Messe

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the hotel was a good 4* hotel, but the spa is very small and it is not acceptable in a business hotel to have an obligation to enter completely naked sauna especially when you have children around you. It is quite unusual, but I know normal for many hotels in Germany. It is also not acceptable to pay extra for slippers and wrappers to go to the sauna. It should be always included and prepared in your room - at least this is the normal standard for 4* hotels. The room is not bad the bathroom is nice but not really new and moderns if you compare it with Dolce in Belgium for instance - big difference same stars. The sitation is not as it was presented - 15 minutes away of the centre. Walking distance is rather 25-30 minutes and you have to pass under a brige which is not very comfortable. Parking is also quite expensive and one has to pay for it extra.


Hotel review in categories

  • Hotel in general
    open close
    3.5
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      2.0
      Suns
    • Disabled-friendly
      3.0
      Suns
  • Location and surroundings
    open close
    1.0
    Suns

    • Proximity to shopping areas
      1.0
      Suns
    • Transportation connection and available excursions
      1.0
      Suns
    • Restaurants & bars in the area
      1.0
      Suns
    • Other leisure activities available
      1.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    5.0
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      5.0
      Suns
  • Gastronomy
    open close
    4.3
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    open close
    3.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      2.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    4.5
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Dorint an der Messe Köln

What type of room did you review? Double room Special offer with view Street
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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