archived Hotel review Hotel Dream Gran Tacande

by Elisabeth2009-10-013.25



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The review was read 1404 times.
1 / 4 User (25%) finds this review helpful.
From: United Kingdom
Age: 56-60
Travel time: in October 09
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.9

Not 5 star

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Never having holidayed in Spain before (though extensively in USA Australia and Northern Europe) I have no idea how this rates with other Spanish hotels - it is certainly not % star in relation to Pan Pacific Ritz Carlton and Leading hotels of the World. The small gym is available at additional charge - the spa is dingy not correctly supervised - dirty - clumps of hair - plaster - and soggy tissues in water areas - certainly not crowded - rarely in use. The beauty treatments were expensive and normal safety questions not asked. Superior suite with sea view booked - given a room over looking rough ground and a road - very ery noisy due to sound carrying from bar below - moved to another room - still no sea view.


Hotel review in categories

  • Hotel in general
    open close
    4.3
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    3.8
    Suns

    • Proximity to shopping areas
      3.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      3.0
      Suns
    • Other leisure activities available
      3.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    4.0
    Suns

    • Friendliness and helpfulness
      not rated
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      not rated
    • Competence (handling complaints)
      5.0
      Suns
  • Gastronomy
    open close
    4.0
    Suns

    • Variety of food and drinks
      not rated
    • Quality of food and drinks
      not rated
    • Atmosphere & furnishings
      not rated
    • Overall cleanliness in the restaurant and in the dining areas
      4.0
      Suns
  • Sport, entertainment & pool
    open close
    3.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      3.0
      Suns
    • Quality of the beach
      4.0
      Suns
    • Overall condition of the pool area
      3.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    4.0
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      not rated

Additional info concerning your hotel review Hotel Dream Gran Tacande

What type of room did you review? No details
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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