We will never stay there again

archived Hotel review Hotel Drei Könige

by Rishad2009-10-012.08333333333

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The review was read 311 times.
3 von 3 User (100%) finden diese Bewertung hilfreich.

From: India
Age: 31-35
Travel time: in October 09
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 2.5

We will never stay there again

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We were most disappointed with this Hotel and did not feel it at par with a 3 star Hotel. Had to wait for check in over 10 mins as staffers were chatting amongst themselves ignoring our arrival. Check in staff lacked good courtesy, and etiquette. Very poor internal communication regarding needs of the guests.
Room did not smell fresh, was dull, with torn curtains and holes in the sofa upholstery. Bathroom fittings had seen better days, toilet seat was far too low to sit upon comfortably.
Breakfast area chairs had frayed upholstery and damaged cushions.

Hotel review in categories

Hotel in general

2.3
Suns
- condition of the hotel
  1.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  2.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

4.0
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  3.0
  Suns
- Other leisure activities available
  3.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

1.3
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  1.0
  Suns
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

2.3
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.7
Suns
- Cleanliness & linen change
  not rated
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  1.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Hotel Drei Könige

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

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