Caution - animals in room 304 - horrible - hotel review by Karin - hotel review Hotel Du Tigre, Verdun-sur-Meuse in Alsace-Lorraine

Hotel review Hotel Du Tigre

by Karin2011-07-012.25

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From: Germany
Age: 41-45
Travel time: in July 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 2.7

Caution - animals in room 304 - horrible

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We stayed one night in room 304. The first view was very nice, the room and the bathroom seems clean.

After 2 hours in the bed (midnight) we saw many, many little animals (like acarians). As we killed them, they were bloody. The bed was like an battlefield in the morning. And than we saw other animals, a little bigger (bugs). We didn´t sleep the whole night, because we have to kill the animals in the bed.

Next morning, we told with the direcor. He was seemly ashamed. But we didn´t get back our money. Only a little stammering.

We sent him our adress and photos. But he didn´t send us a message or a offer for an other visit or another proposal.

So we do this appraisement.

Hotel review in categories

Hotel in general

3.5
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  not rated
- Family friendliness
  not rated
- Disabled-friendly
  3.0
  Suns
Location and surroundings

3.0
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  3.0
  Suns
- Restaurants & bars in the area
  3.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

1.0
Suns
- Friendliness and helpfulness
  not rated
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  not rated
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

3.0
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

3.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  3.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.8
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Hotel Du Tigre

What type of room did you review?	Double room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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