archived Hotel review Hotel Eden Playa

Profile picture wernedro
by Andreas2009-07-013.75
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Member since 11/12/06
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The review was read 2373 times.
7 von 13 User (54%) finden diese Bewertung hilfreich.
From: Germany
Age: 46-50
Travel time: in July 09
I travelled as: Family
Children: 2
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.5

Good hotel with limitations *

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Positive we noticed the new prams and wheel chair accessible access to the beach over a footbridge and the friendly staff at the reception and restaurant. The grounds, food and entertainment was neat and lived up to our expectations.

Very negative impression made the decision appears to be little adventurous management: The tendious topic " to reserve pool chairs at the pool " of towels by between five and seven o'clock in the morning (!!) could not be prevented by the management of various guests despite complaints. Therefore, you will take part in the game, because there would be no chair, apart from the pools, and the trouble is inevitable.

The competence of the travel service of TUI jaded unfortunately at promoting the Standartausflüge their own company.

* This hotel review was originally written in German by Andreas. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.3
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      5.0
      Suns
    • Disabled-friendly
      6.0
      Suns
  • Location and surroundings
    open close
    3.8
    Suns

    • Proximity to shopping areas
      4.0
      Suns
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      2.0
      Suns
    • Other leisure activities available
      3.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    4.3
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      3.0
      Suns
  • Gastronomy
    open close
    4.3
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      5.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    4.5
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      5.0
      Suns
  • Room
    open close
    5.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel Eden Playa

What type of room did you review? Double room Standard with view Rural landscape
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Adequate
Which tour operator did you travel with? TUI

Was the review helpful for you? Yes No


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