archived Hotel review Hotel El Mouradi Djerba Menzel

Profile picture Evi13
by Evi2009-09-011.41666666667
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4 von 35 User (11%) finden diese Bewertung hilfreich.
From: Germany
Age: 26-30
Travel time: in September 09
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 1.7

The first and the last time! *

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Hotel
2.0
Suns

Large, extensive hotel area. However, you couldn't see much of garden upkeep, flower upkeep and trash collection!!!
We had all inclusive catering, just one restaurant for so many guests (surely more than 1000), much too few!! Most waiters didn't know much about friendliness and industriousness. I was looking for clean plates and silverware very often.
Those who are used to cultivated behavior, no matter if at eating or at the beach or pool, surely didn't feel comfortable there!!!
Mainly Estern European, Swiss and French guests.


Location
2.0
Suns

Driving taxi was very cheap, we drove to Midoun twice (jouney: 2 €, 4 dinars). Apart from that, there were few excursion possibilities and possibilities to go for a walk.
Our room was very close to the beach.


Service
1.0
Suns

I've never seen and experienced such an unfriendly staff in a hotel before! The main language was French, they didn't speak much of other languages.
There was an insurrection of 3 waiters due to a friendly request for a clean glass!! Really insane!
It took often very long until they brought new plates to get yourself food. Smoking hookah wasn't really recommended!
The room wasn't clean at all! After the first night, I stripped the bed completely and made a general cleaning with a desinfectant due to the many different stains (we arrived in the evening).
The last day, the departure was at 4 pm, therefore we used the room until 12 pm. However, we couldn't sit in the room anymore (because the bed had already been stripped) and no towels were available anymore. After complaing twice, we got towels 30 minutes later!!


Gastronomy
2.0
Suns

There was a main restaurant as described above, in addition there was the possibility to eat in a second restaurant on advance booking, it allegedly had special theme buffets. But there was nothing different, it was like in the other restaurant, just with a more quiet atmosphere. The same dishes nearly always, you nearly didn't taste any seasoning in the pasta, very few choice in fruits (nothing local!).
Tea was undrinkable due to the water that tasted of chlorine.


Sport & Entertainment
2.0
Suns

There were activities, the same music at the same time at the pool, a little bit annoying. Unfortunately, I only swam at 1,5 days in the ocean during the 7 days due to the extreme accumulation of seagrass in the ocean as well as at the beach. It was removed with escavators nearly every day, because of that, there was an extreme odor formation!
Impudent guests who thought they needed to have the same place at the pool or beach every day and therefore reserved (long before breakfast). But I still always found beautiful "remaining places"!
Many defect pool chairs and showers!


Room
1.0
Suns

Beautifully laid out room over 2 stories, but apart from that, many things were broken (steps, lamp, balcony parapet)!

This as well as the whole hotel might have been mordern about 20 years ago. The bed, the mattress surely hadn't been changed since then either!


Tips and recommendations

Bad ratio between price and performance, 2,5 star level at most!!!


Legend: 6 suns= excellent… 1 sun= very poor
* This hotel review was originally written in German by Evi. Read the original review.
This translation will not be included in the average rating.

Additional info concerning your hotel review Hotel El Mouradi Djerba Menzel

What type of room did you review? Bungalow Standard with view Garden
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? FTI

Was the review helpful for you? Yes No


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