Hotel Elea Village
Hotel review Hotel Elea Village
Age: 31-35
Travel time: in June 11
I travelled as: Family
Children: 1
Duration: 1-3 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.4
Not recommended *
Enlarge letters A A Downsize letters A AWhat a disappointment. The room cost us per night 53 euro. The bathroom was filthy, no net at the Verandatüre, columns and joints, with hilfsmäßig Papiergekittet were the. Right in the first night we had a 15 centimeter long Hundertfüßlers (toxic) in the room, the verkroch after intense hunt at one of the cracks. The mosquitoes I don't speak. When asking the next morning the staff was no one there-you first had slept as explained later. Then we were offered an exterminator with straight past, which we declined, especially since we our 7-month old daughter with us. Then we were two insects with insecticide-pills in the hand, which we do not like to use. Due to an autobreakdown we were looking at the next morning the staff, the hotel was difficult to find (again sleepy). Then went, also for the umpteenth time, apparently, once again the front desk computer... The phones in the rooms were pure Atrappen. For a call to our insurance in Germany from the reception you gave us (!) finally, ten Euros into account, without any counter was. The breakfast was very mediocre: tinned fruit, jam, and cold cuts/cheese from the discounter. To the hot buffet and as a precaution we didn't dare. I was glad when we were gone... One would think not, it is necessary that the Greeks would have on tourism and to galvanize their guests to return.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beachnot rated
- Overall condition of the pool areanot rated
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrte Frau Irina,
zunächst einmal bedanken wir uns sehr dass Sie unsere Hotelanlage besucht haben.
Mit großem Interesse haben wir Ihre Hotelbewertung im Holiday check gelesen und zur Kenntnis genommen.
Wir entschuldigen uns für die Unannehmlichkeiten die Sie in Ihrem Aufenthalt erlebt haben.
Für die Zukunft werden wir versuchen unsere Hoteladministration zu verbessern und zu modernisieren.
Im Hinblick Sie erneut als Gast in unserem Hotel willkommen zu heißen verbleiben wir
mit freundlichen Grüßen
Das ACROTEL ~ Team
Additional info concerning your hotel review Hotel Elea Village
| What type of room did you review? | Double room Standard |
| Did the hotel meet the standards of its official catalogue description? | No details |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | No details |
