Four stars I had expected more

Hotel review Hotel Eri Beach & Village

by Stephanie2011-09-012.66666666667

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The review was read 175 times.

From: Germany
Age: 19-25
Travel time: in September 11
I travelled as: Friends
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.2

Four stars I had expected more *

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In the hotel were mainly Eastern European guests, some of the staff could almost only Russian and English which made the communication very difficult. At the food we had to walk 15 minutes and partly had a table look, we then of dirty dishes. One had also very sort, there were partly leftovers on the glasses. The drinks were partly not carbonated it wrong or the vending machines filled so you never knew what land in the glass. There is no service, you have to get everything yourself. Our beds were inspite of spots on the bed sheets not changed once during the time we were there. I have for a hotel four stars really imagined something different.

* This hotel review was originally written in German by Stephanie. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.5
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

4.4
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  3.0
  Suns
- Distance to the beach
  6.0
  Suns
- Distance to ski lift
  not rated
Service

3.3
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  3.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

1.8
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  2.0
  Suns
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  1.0
  Suns
Sport, entertainment & pool

4.5
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  4.0
  Suns
- Overall condition of the pool area
  5.0
  Suns
- Child care or playground
  not rated
Room

2.5
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  2.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Hotel Eri Beach & Village

What type of room did you review?	Double room Standard with view Garden
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	Neckermann