Not as expected

Hotel review Hotel Escuela Santa Cruz

by Eva2011-12-012.16666666667
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Member since 1/8/10

The review was read 633 times.

From: Germany
Age: 51-55
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 2.6

Proof of booking provided

Not as expected *

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We stayed for two days at the hotel before a cruise. We had a suite. This looked to the backyard with a partial view of the sea. Probably the most expensive room type noticed. The room room was large, the bathroom also. We had to air but first of all extensively. The beds were good. Breakfast buffet was surprisingly good with plenty of choice. The hotel lies but not ideal. There are about ten minutes to walk to the plaza Weyler. Unfortunately also downhill and uphill. The surrounding area is not very nice. It is on the main road. Other hotels better.

* This hotel review was originally written in German by Eva. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.5
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

2.5
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  3.0
  Suns
- Restaurants & bars in the area
  2.0
  Suns
- Other leisure activities available
  2.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.3
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  1.0
  Suns
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

2.8
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

1.5
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  1.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  2.0
  Suns
- Child care or playground
  not rated
Room

3.0
Suns
- Cleanliness & linen change
  2.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Escuela Santa Cruz

What type of room did you review?	Suite Deluxe with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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