Hotel review Hotel Esperanto

by Hans -Jürgen2011-12-014.5



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The review was read 196 times.
From: Germany
Age: 51-55
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 5.4

First class hotel *

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All in all a great hotel, except for small rest rooms in the sauna area and the doors of the rest rooms close too loud and are soundproofed casual. During our stay between the years too loud in the brine bath. (lots of very small children)

* This hotel review was originally written in German by Hans -Jürgen. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.7
    Suns

    • condition of the hotel
      6.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      5.0
      Suns
  • Location and surroundings
    not rated

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    5.7
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      5.0
      Suns
  • Gastronomy
    open close
    6.0
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      6.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      6.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      5.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    4.8
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Hotelier's comment

Sehr geehrter Hans-Jürgen,

vielen Dank, dass Sie sich die Zeit genommen haben um unser Haus zu bewerten.

Nur durch Ihre ehrliche Meinung haben wir die Möglichkeit bestimmte Leistungen und Angebote zu optimieren. Wie wir aus Ihrem Bewertung entnehmen konnten waren Sie mit den Leistungen unseres Hauses und der unserer Mitarbeiter zufrieden; darüber haben wir uns natürlich sehr gefreut. Die von Ihnen genannten Kritikpunkte werden wir, soweit als möglich, bei unseren Planungen berücksichtigen.

Es wäre schön, Sie bald wieder in unserem Hause begrüßen zu dürfen. Bis dahin verbleiben wir


mit freundlichen Grüßen

HOTEL ESPERANTO
Kongress- und Kulturzentrum Fulda


Dieter W. Hörtdörfer
Direktor

Additional info concerning your hotel review Hotel Esperanto

What type of room did you review? Double room Standard
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Adequate
Which tour operator did you travel with? Thomas Cook

Was the review helpful for you? Yes No


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