Hotel Esperanto
Hotel review Hotel Esperanto
by Regina2011-12-014.83333333333
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Member since 1/3/12
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The review was read 133 times.
From: Germany
Age: 51-55
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 5.8
Age: 51-55
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 5.8
New year's Eve firecracker *
Enlarge letters A A Downsize letters A AHotel, service, food everything was okay. New year's Eve gala dinner at the buffet was terrific. The only drawback, the mattresses were, too hard, but I am not a member of any scale, as I am on my back surgery. You is however very good in the hotel with the complaints handled or we were helped immediately, in which we soft additional requirements put on the mattresses were given. Then everything was perfect.
* This hotel review was originally written in German by Regina. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrte Regina,vielen Dank, dass Sie sich die Zeit genommen haben um unser Haus zu bewerten.
Wie wir aus Ihrem Bewertung entnehmen konnten waren Sie mit den Leistungen unseres Hauses und der unserer Mitarbeiter zufrieden; darüber haben wir uns natürlich sehr gefreut. Schön, daß Ihnen unser Housekeeping bei Ihrem "Matratzen-Problem" helfen konnte.
Es wäre schön, Sie bald wieder in unserem Hause begrüßen zu dürfen. Bis dahin verbleiben wir
mit freundlichen Grüßen
HOTEL ESPERANTO
Kongress- und Kulturzentrum Fulda
Dieter W. Hörtdörfer
Direktor
Additional info concerning your hotel review Hotel Esperanto
| What type of room did you review? | Double room Standard with view Garden |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Excellent |
| Which tour operator did you travel with? | No details |

