Hotel review Hotel Esplanade

by Carmen2010-09-011.66666666667



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From: Austria
Age: 36-40
Travel time: in September 10
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 2

The worst hotel for people traveling alone *

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This hotel is the worst thing I encountered in the last few years. I had a single room for a one-night stopover (as a member of a group). These rooms or should I say closet was much smaller than a prison cell. There was no real window, but only one type skylight. In addition, this room so dirty, beyond your expectations. There was for example. Several dead animals in the bathroom (which they called it), spider webs in the entire room, large mold spots where the half wall came down with Unbearable musty, moldy smell, even with the windows open, various hair in the bed etc. Can you can't imagine that. With complaints, you cannot ignore them. I had no to move to another hotel!!!

* This hotel review was originally written in German by Carmen. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    1.0
    Suns

    • condition of the hotel
      1.0
      Suns
    • General cleanliness of the different areas
      1.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.0
    Suns

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      not rated
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    1.3
    Suns

    • Friendliness and helpfulness
      1.0
      Suns
    • Staff's knowledge of foreign language
      2.0
      Suns
    • Reception, check-in & check-out
      1.0
      Suns
    • Competence (handling complaints)
      1.0
      Suns
  • Gastronomy
    open close
    2.8
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      2.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    1.0
    Suns

    • Cleanliness & linen change
      1.0
      Suns
    • size of the room
      1.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      1.0
      Suns
    • size of the bathroom
      1.0
      Suns

Additional info concerning your hotel review Hotel Esplanade

What type of room did you review? Single room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Very poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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