archived Hotel review Hotel Excelsior

by Chris2009-09-013



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From: Germany
Age: 31-35
Travel time: in September 09
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.6

Hotel right on the beach, room small and not nice *

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When we arrived a little shocked by the size of the room. Since we only a short break five days spent it was with the store the things more or less but more could not have been. Windows not cleaned one could not overlook, floor was vacuumed only once( stupid if you are going to the beach was, dark carpet), hair from the previous guest in the sink and shower, everything was higher than the eye was dusty (closet, lamps etc.) we had to change. Broken light bulb itself, because the front desk is after three times was not in a position to exchange the Birnchen.
The breakfast was quite good. Unfortunately little choice of cheese (vegetarian) and 0 change.
But great was that we only a few steps to the beach and the coastal train stops right outside the door. Free parking spaces are also in the immediate vicinity.

* This hotel review was originally written in German by Chris. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    2.7
    Suns

    • condition of the hotel
      3.0
      Suns
    • General cleanliness of the different areas
      3.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      2.0
      Suns
  • Location and surroundings
    open close
    5.4
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      6.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    3.8
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      2.0
      Suns
  • Gastronomy
    open close
    3.0
    Suns

    • Variety of food and drinks
      3.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      1.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    1.8
    Suns

    • Cleanliness & linen change
      2.0
      Suns
    • size of the room
      1.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      2.0
      Suns
    • size of the bathroom
      2.0
      Suns

Additional info concerning your hotel review Hotel Excelsior

What type of room did you review? Double room with view Courtyard
Did the hotel meet the standards of its official catalogue description? No details
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Rather poor
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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