Unacceptable

archived Hotel review Hotel Falken

by Arnim2009-12-011.91666666667
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Member since 1/4/10
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The review was read 232 times.
4 von 6 User (67%) finden diese Bewertung hilfreich.

From: Germany
Age: 56-60
Travel time: in December 09
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: Skiing and winter sports
Recommendation: No
Average rating of this review: 2.3

Unacceptable *

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Something positive to this hotel is difficult for me to testify, because the description and photos noisy for booking. Com internet in many areas and were diapered are simply wrong. In its note, what we expected, I would have never booked this hotel as a place to stay. It is a pure 'backpack-hotel' exclusively for young people when the price of this hotel umger. €per hundred night want/can afford. The reference made in the internet description ' specifically for families' is misleading, as well as the two star classification. One star is in my opinion too much!
positive the central location is in interlaken and-in my case-possibility for parking in a garage. However, it was.
Negative: the staff: unfriendly and arrogant; the rooms: dirty, dingy, old and eclectic decor bulky (the closet a locker of 55 centimeter wide); the toilet: s. Rooms, relic from the previous to; breakfast: spatial and tables dirty, the offer almost a joke (toast bread slices, two sorts of jam, half lazy bananas-that's all).
The suitcases unpacked we didn't because of the hygiene, the night at the tracksuit slept and went to the 'iaodash. Dashaobreakfast' hurriedly taken off.

* This hotel review was originally written in German by Arnim. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.0
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  1.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

4.8
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  3.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.3
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  3.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

1.3
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  1.0
  Suns
Sport, entertainment & pool

1.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  1.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

1.3
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  2.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  1.0
  Suns
- size of the bathroom
  1.0
  Suns

Additional info concerning your hotel review Hotel Falken

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

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