Hotel review Hotel Fanabe Costa Sur

by Jo2011-12-013.83333333333



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The review was read 699 times.
From: Germany
Age: 41-45
Travel time: in December 11
I travelled as: Solo/single
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.6

on the whole ok *

Enlarge letters A A Downsize letters A A

Basically okay. -toilet brush was negative. Total dirty. Ignored probably also with the daily cleaning. Car rental offers at front desk about hundred % on roads prices. That shouldn't be.

* This hotel review was originally written in German by Jo. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.5
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.8
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      4.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    4.7
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    4.3
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    4.7
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      5.0
      Suns
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    5.0
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      5.0
      Suns
    • size of the bathroom
      5.0
      Suns

Hotelier's comment

Vielen Dank für Ihre Kommentare. Diese helfen uns unseren Service jeden Tag zu verbessern.

Im Bezug auf die Reinigung möchten wir uns bei Ihnen entschuldigen. Wir möchten aber auch darauf hinweisen, für Ihren nächsten Urlaub, das wenn Sie ein Problem entdeckt haben dieses sofort an unserer 24 Stunden Rezeption melden können, und unser Personal wird sich sofort darum kümmern.

Wir bedanken uns nochmal für Ihre Kommentare und hoffen das wir Sie wieder bei uns begrüssen dürfen.

Mit freundlichen Grüssen,

Hotel FAÑABÉ Costa Sur

Additional info concerning your hotel review Hotel Fanabe Costa Sur

What type of room did you review? Single room Standard with view Rural landscape
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Adequate
Which tour operator did you travel with? GTI Travel

Was the review helpful for you? Yes No


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