A nightmare in DDR setting

archived Hotel review Hotel Felsenkeller

by Markus2009-09-011.41666666667
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Member since 5/5/08
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The review was read 394 times.

From: Germany
Age: 31-35
Travel time: in September 09
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 1.7

A nightmare in DDR setting *

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Good day, we were part of a 8 -party felsenkeller guest at the hotel. We were very disappointed. The hotel has the charm of a dodgy DDR Kombinatherberge of the seventies. The amenities are Mobilierung, bathrooms, beds, restaurants, lobby etc. Had the feeling there 35 years old and not kept up. The cleanliness in many areas ( bathroom, rooms, hallways) left a lot to be desired. The breakfast buffet was very well arranged and reminds me of a Frühverpflegung in a former GDR hotel. For the high price of you should expect a little more. We shall not be returning.

* This hotel review was originally written in German by Markus. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

1.0
Suns
- condition of the hotel
  1.0
  Suns
- General cleanliness of the different areas
  1.0
  Suns
- Family friendliness
  1.0
  Suns
- Disabled-friendly
  1.0
  Suns
Location and surroundings

4.5
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  4.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

1.0
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

1.3
Suns
- Variety of food and drinks
  1.0
  Suns
- Quality of food and drinks
  1.0
  Suns
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

1.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  1.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

1.3
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  2.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  1.0
  Suns
- size of the bathroom
  1.0
  Suns

Additional info concerning your hotel review Hotel Felsenkeller

What type of room did you review?	Double room
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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