No sign of hospitality

archived Hotel review Hotel Felsenkeller

by Manuel2009-10-012.66666666667

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From: Germany
Age: 36-40
Travel time: in October 09
I travelled as: Friends
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.2

No sign of hospitality *

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The hotel room was on the day we arrived almost an extremely musty mildew suspicion look unpleasant smell. This was probably because, the bathroom had no exhaust air function. The whole decor of the hotel had clearly seen better days. The management of the hotel was perfect for any criticism, but reacted with wild insinuations and threatened with eviction. For a hotel which was right on the Drosselgasee you showed up frightening intolerant. One had the feeling that the clear ' hosts' Fast cash and just wanted to have no interest in a long-term relationship had. I believe that despite the central location of the hotel as being highly questionable.

* This hotel review was originally written in German by Manuel. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.0
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

5.5
Suns
- Proximity to shopping areas
  6.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  6.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

1.7
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

3.3
Suns
- Variety of food and drinks
  3.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

2.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  2.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.8
Suns
- Cleanliness & linen change
  3.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Felsenkeller

What type of room did you review?	Double room Standard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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