Hotel review Hotel Fontanellas Playa

by Karin2011-12-013.16666666667



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1 / 1 User (100%) finds this review helpful.
From: Germany
Age: 61-65
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: No
Average rating of this review: 3.8
Proof of booking provided

Not more than three stars *

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The heating/air conditioning didn't work. The double rooms were taken by any Ray, therefore the room very cold. The room cleaning left a lot to be desired, the quantities of dust bunnies under the bed were already on our arrival and were for days. The atmosphere and the furnishings in the first two days cold to lukewarm (meat, vegetables, pasta, potatoes). Dessert bowls from 20:00 empty o'clock neither filled up once cleared, not especially appetizing sight! These two things improved however. This supplement is payable locally was very good. All in all not really 4 star like. There was also no questionnaires of the hotel, which normally is usual everywhere!

* This hotel review was originally written in German by Karin. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.0
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    4.0
    Suns

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      4.0
      Suns
    • Restaurants & bars in the area
      4.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    3.7
    Suns

    • Friendliness and helpfulness
      3.0
      Suns
    • Staff's knowledge of foreign language
      4.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    open close
    3.5
    Suns

    • Variety of food and drinks
      4.0
      Suns
    • Quality of food and drinks
      3.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      3.0
      Suns
  • Sport, entertainment & pool
    open close
    4.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      4.0
      Suns
    • Child care or playground
      not rated
  • Room
    open close
    3.8
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      4.0
      Suns

Additional info concerning your hotel review Hotel Fontanellas Playa

What type of room did you review? Double room Standard with view Street
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Generally good
Which tour operator did you travel with? Alltours

Was the review helpful for you? Yes No


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