Hotel review Hotel Forsthofgut

by Edith2011-09-014.25



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From: Germany
Age: 41-45
Travel time: in September 11
I travelled as: Family
Children: 1
Duration: 3-5 days
Type of trip: Countryside and Spa
Recommendation: Yes
Average rating of this review: 5.1

Nice holiday with some small flaws *

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We had booked a junior luxury suite with balcony or terrace. The room was allocated to us for a luxury suite rather small and there was no balcony, or terrace. The view was of a brick wall. We felt more like in the basement... As a substitute terrace one has a sort of courtyard with Baustellenatmosphäre without plants or other nice details offered. We wanted a different room. The staff was and immediately fulfilled our wish, we got an apartment, the equipment was worse. It had two balconies, but even here, the view not exhilarating. In front of us was a flat roof with Blitzableitern, cable pits, flue and stones... The apartment was super clean, although the decor was rather old and the bathroom was very small. We got a discount, but we had booked a suite and therefore were a bit disappointed. What we didn't like: there is no indoor pool and a heated outdoor swimming pool (is being built). The swimming pool is very nice, but also very, very cold... Otherwise, the hotel is very nice, very clean and the food was very, very delicious! Only history with the room was rather...

* This hotel review was originally written in German by Edith. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.7
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      6.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.5
    Suns

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      not rated
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    5.7
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      6.0
      Suns
    • Competence (handling complaints)
      5.0
      Suns
  • Gastronomy
    open close
    5.0
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      4.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    5.0
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      4.0
      Suns
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      6.0
      Suns
  • Room
    open close
    3.8
    Suns

    • Cleanliness & linen change
      5.0
      Suns
    • size of the room
      4.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      3.0
      Suns
    • size of the bathroom
      3.0
      Suns

Hotelier's comment

Liebe Edith,

wir möchten uns ganz herzlich bei Ihnen für Ihre Bewertung bedanken und freuen uns, dass Sie sich mit Ihrem Urlaub im Hotel Forsthofgut auseinandersetzen. Großen Dank möchten wir Ihnen auch für Ihre Weiterempfehlung aussprechen, es freut uns aber auch, dass Sie uns sagen, was Ihnen nicht so gefallen hat, denn dadurch können wir uns stets verbessern. Der gewünschte Pool ist wie Sie ja schreiben bereits im Bau, dadurch gab es auch leider bei Ihrem ersten, im Erdgeschoss liegenden, Zimmer eine optische Beeinträchtigung. Ihrem Wunsch eines anderen Zimmers kamen wir gerne nach, allerdings war auf Grund der sehr guten Buchungslage des Hotels, nur mehr ein noch nicht renoviertes Zimmer im Haupthaus frei. Gerne möchte wir auch kurz darauf hinweisen, dass unser Hotel über viele weitere neue Familien-Suiten verfügt, die allesamt einen tollen Ausblick sowie besten Standard haben. Wir würden uns sehr freuen, dürfen wir Sie bald wieder bei uns begrüßen und möchten hinweisen, dass unsere neuen, großzügigen Familien-Suiten bereits ab Anfang Dezember zur Verfügung stehen.

Wir möchten uns nochmals ganz herzlich bei Ihnen bedanken und senden

schöne Grüße aus dem sonnigen Leogang

Herzlichst, Ihre Familie Schmuck

Additional info concerning your hotel review Hotel Forsthofgut

What type of room did you review? Apartment with view Garden
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? No details
How would you describe the value for money? Adequate
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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