Gutes Zimmer, schlechter Service

archived Hotel review Hotel Four Points by Sheraton Panorama

by David2006-07-012.83333333333

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The review was read 221 times.
2 von 2 User (100%) finden diese Bewertung hilfreich.

From: Switzerland
Age: 31-35
Travel time: in July 06
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: Yes
Average rating of this review: 3.4

Gutes Zimmer, schlechter Service

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Grosses Geschäftshotel mit entsprechend anonymen Zimmern ohne Balkon. Swimming Pool und Fitness gibt es "in der Nähe des Hotels" - weiter gefragt haben wir nicht.
Sonst lief in unserem Zimmer die Klima nicht, der Safe ging ebenfalls nicht. Der Service am Empfang war hart an der Grenze. Frühstücksbuffet nicht besonders, anderes Essen nicht probiert
Lage relativ am Rand der Stadt - man läuft 10 Minuten zum Tram was einen in 10 weiteren Minuten ins Zentrum bringt. Ist also machbar, aber es gibt sicher besser gelegene Hotels.

Hotel review in categories

Hotel in general

4.0
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

2.2
Suns
- Proximity to shopping areas
  2.0
  Suns
- Transportation connection and available excursions
  3.0
  Suns
- Restaurants & bars in the area
  2.0
  Suns
- Other leisure activities available
  2.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.0
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  6.0
  Suns
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  2.0
  Suns
Gastronomy

not rated
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  not rated
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

4.5
Suns
- Cleanliness & linen change
  5.0
  Suns
- size of the room
  5.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  5.0
  Suns

Additional info concerning your hotel review Hotel Four Points by Sheraton Panorama

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

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