Cheap hotel with drawbacks

Hotel review Hotel Galerija

by Armin2010-09-012.66666666667
Read the other contributions

Member since 9/16/11
Want to ask me a question?

The review was read 45 times.

From: Germany
Age: 41-45
Travel time: in September 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.2

Cheap hotel with drawbacks *

Enlarge letters A A Downsize letters A A

Stains on the bed covers (at all, we immediately complained, was impeccably changed-and the new sheets were washed, but stained, smelled very strongly of detergent). At night a younger company, which was very noisy. It was not for peace. In the immediate vicinity is also a highway, which even with the windows closed for an audible volume. Perhaps the rooms are on the other side better. Our conversation with the new staff manager the next day led to the reduction of the price. She said, that so much is in flux and that it was only piecemeal go. Let us hope, that it really goes ahead. Maybe it is different today. One last point, which was to be criticized (and probably not so easy to change), is the entrance. Holperstraßen with deep potholes or around it on a dirt road and you know where you are almost not at all, because the Hotel is signposted. At least: if you're in front of the hotel, the outside area looks very passable and breakfast has given the staff made a great effort. Which was also acceptable. The bottom line is that the hotel is one of the cheaper in Zagreb with good reason. Unfortunately, I cannot recommend it was not damaligem.

* This hotel review was originally written in German by Armin. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.5
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

1.3
Suns
- Proximity to shopping areas
  1.0
  Suns
- Transportation connection and available excursions
  2.0
  Suns
- Restaurants & bars in the area
  1.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

4.5
Suns
- Friendliness and helpfulness
  5.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  5.0
  Suns
Gastronomy

3.8
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  4.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.7
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  not rated

Additional info concerning your hotel review Hotel Galerija

What type of room did you review?	Double room Standard with view Street
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

Print review