Horrible hotel!

archived Hotel review Hotel Gardenia

by Andreas & Anja2009-08-012.08333333333
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Member since 5/31/10
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The review was read 22 times.

From: Germany
Age: 36-40
Travel time: in August 09
I travelled as: Family
Children: 1
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.5

Horrible hotel! *

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This hotel is definitely not worth three stars. The front desk at our arrival was very rude. Swimming in the pool the kids were shouted at, the warmed up ' canned food was not enjoyable. The selection at the breakfast buffet was limited, unfortunately here the slogan: 'if you are too long sleep, only got what there'. The absolute hit was the bathroom, which after showering under water, to a broken and loose toilet seat apart. Our polite request, careful when car parks to be, was answered by the owner with a very unprofessional gesture. The only ray of hope in this holiday week was the weather and the beautiful old town of caorle.

* This hotel review was originally written in German by Andreas & Anja. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

2.0
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  1.0
  Suns
- Disabled-friendly
  3.0
  Suns
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  5.0
  Suns
- Distance to ski lift
  not rated
Service

1.3
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  2.0
  Suns
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

1.3
Suns
- Variety of food and drinks
  1.0
  Suns
- Quality of food and drinks
  1.0
  Suns
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

4.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  5.0
  Suns
- Overall condition of the pool area
  3.0
  Suns
- Child care or playground
  not rated
Room

1.8
Suns
- Cleanliness & linen change
  2.0
  Suns
- size of the room
  2.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  2.0
  Suns
- size of the bathroom
  1.0
  Suns

Additional info concerning your hotel review Hotel Gardenia

What type of room did you review?	Double room Standard with view Sea/lake
Did the hotel meet the standards of its official catalogue description?	No details
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

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