Hotel Glacier Mountain House Resort
archived Hotel review Hotel Glacier Mountain House Resort
Age: 41-45
Travel time: in January 09
I travelled as: Friends
Children: none
Duration: 3-5 days
Type of trip: Skiing and winter sports
Recommendation: No
Average rating of this review: 3
Bed bugs! *
Enlarge letters A A Downsize letters A ARoom didn't have could youse, closet or clothes hanger for jackets etc. hanging space. Also a complaint at the front desk had no success. Already when you first walk in the room were small "beetle" found. The second night was crawling around a "beetle" on the pillows. The crushing partly with TISSUE this red (blood). Following the delivery of the dead "Beetle" at the front desk, I was another room. 6 Days after the return showed on my skin about 50! Red points. The diagnosis of the doctor showed that it was bed bug bites. complaints were made, and with the tour operator demonstrates circumstances likely initially no avail. The hotel refused all claims which are on the basis, there was no bed bugs in the room. The tour operator was through a trial doomed to pay compensation.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the areanot rated
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski lift
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Glacier Mountain House Resort
| What type of room did you review? | Single room Standard with view Courtyard |
| Did the hotel meet the standards of its official catalogue description? | No details |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | No details |
