Hotel Golden 5 Al Mas Palace
Hotel review Hotel Golden 5 Al Mas Palace
by Marco2011-12-013.41666666667
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From: Germany
Age: 41-45
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.1
Age: 41-45
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 4.1
Proof of booking provided
Good, but Russian hotel *
Enlarge letters A A Downsize letters A ALocation of the hotel right on the beach is great. What was not so good, as a German we were titles. The whole hotel was full with Russians. Even from the staff and the entertainers offered only in Russian. The cleanliness of the events or meal everything only Russian. There are also small shops in the area, but here, too, everything was only described in Russian. But other than that, everything was okay, beach was clean and the food was good. Was very good, the personal contact of ETS always at the front desk was.
* This hotel review was originally written in German by Marco. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)not rated
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Marco,vielen Dank das Sie unser Hotel bewertet haben und auch das Sie unser Gast waren.
Mit den Augen der Gaeste koennen wir sehen in welchen Bereichen wir uns zum Wohl der Gaeste verbessern koennen und auch welche Bereiche ein Lob verdient haben.
Darum werden wir uns Ihre Worte zu Herzen nehmen.
Wir wuerden uns freuen Sie ein weiteres Mal in einem unserer Hotels der Golden 5 City begruessen zu duerfen, um Ihnen zu zeigen wie schoen es bei uns sein kann.
Mit sonnigen Gruessen aus Hurghada
Ihr Al-Mas-Palace Golden 5 Team
Additional info concerning your hotel review Hotel Golden 5 Al Mas Palace
| What type of room did you review? | Double room Standard with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | LMX Touristik |
