Hotel Goldene Krone

Hotel review Hotel Goldene Krone

by Guntram2010-10-011.5

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From: Austria
Age: 46-50
Travel time: in October 10
I travelled as: Solo/single
Children: none
Duration: 1-3 days
Type of trip: Other stay
Recommendation: No
Average rating of this review: 1.8

Hotel Goldene Krone *

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Typical City Hotel! I would recommend it to anyone! Manager was reserved and cool. Rooms zwekmäsig furnished. Shower relatively new again however not cleaned up! Hair from the previous guest. The boss caught me, when I was looking for a cigarette smoke have the window. Spectacle the next morning. 'Punishment' either hundred euro pay or police! HBe and paid on the declined breakfast! I hope that this' lady ' with its different guests to go to, otherwise it will be in the near future, the room itself was pretty! Under Gastfreundschfat we understand in Tirol something else!

* This hotel review was originally written in German by Guntram. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

1.5
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  2.0
  Suns
- Family friendliness
  1.0
  Suns
- Disabled-friendly
  1.0
  Suns
Location and surroundings

3.0
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  not rated
- Restaurants & bars in the area
  3.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

1.0
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

1.0
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.3
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  2.0
  Suns
- size of the bathroom
  3.0
  Suns

Hotelier's comment

Wir sind ein kleines Familienhotel. Das meine Frau kühl und reserviert wirkt, ist sicherlich eine persönliche Meinung. Wir bemühen uns, unser Hotel stets sauber und gepflegt zu präsentieren. Das die Dusche nicht sauber gewesen war, tut uns leid. Hätte der Gast uns darüber in Kenntnis gesetzt, hätten wir sofort gehandelt. Im gesamten Haus ist Rauchverbot. Auch auf dem Meldeschein wird ausdrücklich darauf hingewiesen, dass bei Mißachtung eine Gebühr in Höhe von 100,00 Euro berechnet wird. (Welcher Nichtraucher möchte in einem vollgequalmten Zimmer übernachten?!) Das Zimmer konnte daraufhin mehrere Tage nicht vermietet werden. Es ist uns unbegreiflich, wie respektlos ein "Gast" nachfolgende Gäste, die ein Nichtraucherzimmer gebucht haben und uns behandelt. Auch in Zukunft werden wir auf unser Rauchverbot bestehen und bei Mißachtung dementsprechend handeln. Ist das Gastunfreundlich???

Additional info concerning your hotel review Hotel Goldene Krone

What type of room did you review?	Single room with view Street
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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