Booked, but otherwise placed

Hotel review Hotel Graben

by Birgit2010-06-011.58333333333
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Member since 2/25/06
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The review was read 1154 times.
1 / 1 User (100%) finds this review helpful.

From: Germany
Age: 66-70
Travel time: in June 10
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 1.9

Booked, but otherwise placed *

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Hotel for over three months, booked, but our room reassigned. Very cheap. Got placed in another hotel, the so-called ten minutes to foot from the stephansdom was, but only 15 minutes the taxi needed. The hotel was OK 'Regina' , but not the, what we wanted, in other words in the middle of the city be, without a long way.

* This hotel review was originally written in German by Birgit. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

1.0
Suns
- condition of the hotel
  1.0
  Suns
- General cleanliness of the different areas
  1.0
  Suns
- Family friendliness
  1.0
  Suns
- Disabled-friendly
  1.0
  Suns
Location and surroundings

4.3
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  6.0
  Suns
- Other leisure activities available
  1.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

2.3
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  3.0
  Suns
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

1.0
Suns
- Variety of food and drinks
  1.0
  Suns
- Quality of food and drinks
  1.0
  Suns
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  1.0
  Suns
Sport, entertainment & pool

1.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  1.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  1.0
  Suns
- Child care or playground
  not rated
Room

not rated
- Cleanliness & linen change
  not rated
- size of the room
  not rated
- Room amenities (TV, balcony, safe, etc.)
  not rated
- size of the bathroom
  not rated

Additional info concerning your hotel review Hotel Graben

What type of room did you review?	Double room Standard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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