Never more in this hotel!

Hotel review Hotel Graben

by Jutta2011-02-012.83333333333
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Member since 2/5/11
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From: Germany
Age: 46-50
Travel time: in February 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 3.4

Never more in this hotel! *

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Never more in this hotel, 1 week and have changed after 1 day the hotel. Our room was extremely small and the bathroom even smaller, really no condition. The us new room offered at this hotel because of our complaint was very old and smelled completely of smoke. What is actually a disgrace that the a offered. No on definitely recommend!

* This hotel review was originally written in German by Jutta. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.3
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  4.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  5.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  not rated
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.7
Suns
- Friendliness and helpfulness
  4.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  4.0
  Suns
Gastronomy

2.5
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  1.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

2.3
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  1.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  1.0
  Suns

Additional info concerning your hotel review Hotel Graben

What type of room did you review?	Double room Standard with view Courtyard
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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