Hotel Gran Canaria Princess

The hotel is located about ten minutes footpath to the beach, to the shopping center 'kasbah' with shops, supermarkets, plenty of disco pubs and restaurants are about 400 meters there. Please note: in the way people for their pub with maps obtrusive ads, the really annoying! Best not to engage and move on. The beach promenade was very nice. If you like to roam is right at home here, plenty of shops, restaurants and pubs on the promenade.
From the airport las palmas wasn't't very large. The transfer took about 25 minutes.
Highly recommended is the market in san fernando (wednesdays and saturdays), palmitos park, jeep safari or banana boat at the beach (10 €).
The beach is very crowded in the summer. The locals spend almost the whole weekend on the beach, then one is located in the sardine can next to each other. Otherwise you could walk along the beach here to maspalomas. But bathing shoes do not forget, in the sand very hot!

The friendliness of the staff was poor, except for the front desk. No smile, no 'buenos dias', nothing! Often one is dispatched or very rude 'looked after'. The staff is simply by the quantity of the guests overstrained. German was at the front desk no problem.
After checking in we could move into our room directly, but only around about 16:30 o'clock arrived at the hotel.
Complaints could travel guide from alltours nothing start. The room had some flaws such as falling down mountings in the bathroom, mold on the tub, exhaust and air conditioning didn't work, herausgefallene outlets, etc.), it was in this time was no remedy was created. After our complaint in other things (see gastronomy and pool) was only smiled. The complaint we had to write myself. The travel guide was very arrogant, mainly trips!
The room cleaning was in order, as mentioned for an older hotel the cleaning lady can conjure up a new room.

The meal was for breakfast, as well as in the evening there was a disaster. Who in the dining room (in the waiters) wanted, had to the restaurant to wait until the 45 minutes to head waiter had a table, all guests were the food already annoying. The restaurant was like in a cafeteria or factory building with no windows and is very clean, the air conditioning worked usually not. For breakfast there was almost every day the corpse roast pork and, inter alia, mostly warm and greasy. What does such a thing at the Breakfast to search? Perhaps I understand the English gastronomic culture not. Opened Yogurt, fresh jams, fresh juices, none! Fried eggs plates were shown the way. To get to a fried egg picked it was cold. Everything was alright. The quality and the choice of food was good, it had with a four stars Level nothing to do. The waiters were with the setting of the tables and their always overstrained. A comfortable dinner, there could be no question here.
everywhere it was loud and hectic, the staff comes with the clearing away and the cleanliness did not afterwards and friendliness can only be in a few cases.
Pool Bar/Snack Bar:
Every day Hamburger, Hot dogs, pizza, sandwiches, salad and a pasta dish from about 12:00 o'clock offered. The quality of the food was very poor. Eye De clams and thawed Pork prepared in front of guests at a noodle pans. The Hamburger Rolls were cold, the meat in a stainless steel-vessel after it was from the grill comes into steep, sausages inedible hot dog. After the motto: bird or die!
One day a paella as show cooking prepared. After the check-in process was finished it was covered with aluminum-slide rather than the guests to serve, one must kappieren?
All in all, everything and only poor quality the food and drinks were offered.
The cleanliness and hygiene left a lot to be desired. Everywhere full tables with dirty crockery, the time is cleared, as well as umgefallene plastic cups. If you like cats is the place au its cost. Usually you will find these in the snack bar on the tables, the help yourself to the leftovers. Good appetite in the four stars Hotel!

Activities such as football, tennis, darts, table football and billiards are available, only played once billiards.
The entertainment program could be no question here, very weak. Very chaning Animateur, walking to you, as it does not exist. The program or shows are good.
There are two pools, the separated by a bridge. In the morning the beach chairs from 8:00 o'clock reserved. About 80 to a hundred people wait outside the sliding door with towels and sheets as the ants as soon as the door opened their chairs, I have never experienced anything like that. If you around nine o'clock kömmt, for those there are no more free beach chairs, umbrellas are available.
The pool was not in our time always dirty. Plamen sheets, aluminum/ashtray plastic in the pool. The pool was only starting to remove, once the guests have by the pool Installations. The tiles there is absolutely unsuitable, if you are not careful you slip there, some guests are above all children happened.
Internet access available (always occupied, so waiting period before the courts bring)

the rooms are large and so far the decor is ok. But also already a bit older nature. The view from the balcony was okay, a little pool view and view of the hotel opposite riu Waikiki. The air conditioning worked only partially or not at all. The mini bar (mini fridge), as well as the safe against a fee at the front desk television available for hire.. Unfortunately the tv bad reception. Telephone, radio didn't work. (as if the speakers loose at the back of the bedside table is located)
Cement behind the night tables cable (plug was put in a Lüsterklemme), at the end of outlets-covers, mold in the bathroom, the bath-mountings. Exhaust fan in the bathroom didn't work. Well, what do you say?

We were very, very disappointed with this hotel. Every year we in the vacation and have travelled extensively, but we have never experienced something like that. When I read the reviews before booking have read, I just thought, here is exaggerated, but as I have seen with my own eyes, are confirmed the negative reviews but. As a German guest you shouldn't come here. Mass processing on whole line. Value for money is good absolutely not.
Tip: the best do not book here, it is better 4 Star Hotels!