Gran Melia

Hotel review Hotel Gran Melia Caracas

by Toni2010-11-012.66666666667

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The review was read 925 times.

From: Germany
Age: 46-50
Travel time: in November 10
I travelled as: Solo/single
Children: none
Duration: 1 week
Type of trip: Business trip
Recommendation: No
Average rating of this review: 3.2

Gran Melia *

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Check-in Time 15-1 hour ago 13 guests-reason why I as the country took-answer no staffHCLFHLRoom on two days (total stay 5) My room was not cleaned-incredible! but unfortunately it is trueHCLFHLIn the apartments no Internet access, no WiFi only with modem-but unfortunately no available modems toHCLFHLAvailable.HCLFHLLobby bar-I had to pay my bill in cash-Explanatory Memorandum computer failure couldHCLFHLnot to be booked the roomHCLFHLNo Wäschetütten in the room-and I had to call each time Wäschetütten request durationHCLFHL40-50 minutes-HCLFHLThe hotel is a disgrace-businessHCLFHL

* This hotel review was originally written in German by Toni. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.0
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

2.8
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  2.0
  Suns
- Restaurants & bars in the area
  3.0
  Suns
- Other leisure activities available
  2.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.8
Suns
- Friendliness and helpfulness
  5.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  4.0
  Suns
Gastronomy

3.3
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  5.0
  Suns
Sport, entertainment & pool

not rated
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  not rated
- Overall condition of the pool area
  not rated
- Child care or playground
  not rated
Room

3.3
Suns
- Cleanliness & linen change
  1.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Hotel Gran Melia Caracas

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No details
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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