Hotel Grand Canyon Plaza Resort
Hotel review Hotel Grand Canyon Plaza Resort
Age: 26-30
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 1-3 days
Type of trip: City break
Recommendation: No
Average rating of this review: 1.8
Great location, hotel not recommended *
Enlarge letters A A Downsize letters A AWe eventualy discovered, that the only good thing about this hotel is the free Internet. On the Internet, the hotel was great, but we eventualy discovered the contrary. We are 20 hours local time arrived and wanted to move to our room, but we had a different room, because the room was very dirty and the ceiling were clear stains, which in high humidity and certainly not healthy. The reception was very bad with our complaint and said Yes okay. You can have another room, the we found not customer friendly. The location would be great, but the hotel for the price really hard, and we had a 'Deluxe' room had booked. We stayed for two nights nights, but we followed the modrige smell in the room and the memory of the dirty coffee cups and plates from the breakfast. From our point of view not recommended.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beachnot rated
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign languagenot rated
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beachnot rated
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Additional info concerning your hotel review Hotel Grand Canyon Plaza Resort
| What type of room did you review? | Double room Deluxe with view Courtyard |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Very poor |
| Which tour operator did you travel with? | TUI |
