for relaxing very good

Hotel review Hotel Grand Mercure Rockford Esplanade Palm Cove

by Nina2011-04-013.75
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Member since 9/23/09
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From: Austria
Age: 26-30
Travel time: in April 11
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.5

for relaxing very good *

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At first glance everything was great. The apartment is very large and with all equipped what you need. There are a lot of good restaurants in immediate environment. Beach is only a few meters away, however there are jelly fish and crocodiles must only in certain parts of the sea swim locked. What bothered us a bit was that our apartment a bit from was used. The carpets in the bedrooms and the sofas, as well as the cushions on balcony are equipped with marks of any kind and it seemed very dingy. The balcony was probably have never swept and is rather dirty.

* This hotel review was originally written in German by Nina. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.8
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  1.0
  Suns
- Disabled-friendly
  5.0
  Suns
Location and surroundings

5.0
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  6.0
  Suns
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  6.0
  Suns
- Distance to ski lift
  not rated
Service

5.5
Suns
- Friendliness and helpfulness
  5.0
  Suns
- Staff's knowledge of foreign language
  not rated
- Reception, check-in & check-out
  6.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

5.0
Suns
- Variety of food and drinks
  not rated
- Quality of food and drinks
  not rated
- Atmosphere & furnishings
  5.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  not rated
Sport, entertainment & pool

3.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  2.0
  Suns
- Overall condition of the pool area
  4.0
  Suns
- Child care or playground
  not rated
Room

5.0
Suns
- Cleanliness & linen change
  2.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  6.0
  Suns
- size of the bathroom
  6.0
  Suns

Additional info concerning your hotel review Hotel Grand Mercure Rockford Esplanade Palm Cove

What type of room did you review?	Apartment Superior with view Rural landscape
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Adequate
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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