Hotel Grand Mirage Resort & Thalasso Bali
Hotel review Hotel Grand Mirage Resort & Thalasso Bali
Age: 31-35
Travel time: in July 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 1.3
Dirty, loud, overpriced, life dangerous = desaster
Enlarge letters A A Downsize letters A ANice optical appearance in the lobby, friendly and helpful staff, bad knowledge of any language, even English.
Corridors to the rooms entirely covered with a world wide hair selection. Cleaning stuff is not cleaning but distributing the mess..
The hotel is located in the starting area of the airport. Starting planes fly over the non-isolated hotel 24/7.
We had breakfast and were disappointed. Plenty of warm & greasy stuff. Allergies towards gluten or lactos is unknown to almost the complete staff.
The swimmers zone at the beach is crossed by an almost invisible long and thick pipeline where you could easily break or cut whatever. The swimmers' zone is also used as a katamaran and motorboat anchoring place. That is life endangering!
We booked breakfast only and got a dinner voucher as little compensation. Happy that we did not need to pay the higher European price level. Cuisine is nothing special. Expensive drinks, bad value for money.
We are 29 & 37 years old, only demanding eating, sleeping & swimming. We feel completely fooled. Booked via Meier's Weltreisen.
Location
Nice at the beach. Road to hotel looks post-war like. 24/7 starting planes right over the hotel. Impossible to sleep properly.
Only crap shops nearby, some ok restaurants, plenty of people trying to talk into some tours. Whoever you chose, the "tourist guides" will screw you over and hardly speak any English. We did three excursions...
Friendly, always stupidly-friendly smiling, hardly understand any word of English, room cleaning poor, very helpful when calling to local tour operators to set up a trip.
Very resistant to understanding problems. All problems were known to the management, but no awareness how to solve them. As compensation for the problems we got one voucher for dinner and an hour of massage each. Regarding the dimension of the problem still very disappointing.
Gastronomy
Greasy warm Asian breakfast, 1x sausage, 1x cheese, some omelets, never heard of gluten and lactose allergies.
Beach Grill drinks overpriced, bad value for money also for the meals.
Sport & Entertainment
swimmers' zone in the sea dangerous for your life. unmarked & uncovered pipeline goes right across the ground in walking depth. boats cross. pool not ok. as people & kids were allowed to swimm in more or less street wear.
Room
loud, nice view (sea), bed comfortable. Due to the air traffic noise difficult to sleep. Cleanliness could be improved.
Tips and recommendations
stay away!
Additional info concerning your hotel review Hotel Grand Mirage Resort & Thalasso Bali
| What type of room did you review? | Double room Deluxe with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Very poor |
| Which tour operator did you travel with? | Meier's Weltreisen |
