Ocean Front Villa Suites

archived Hotel review Hotel Grand Palladium Lady Hamilton Resort & Spa

by Bernd2009-04-013.41666666667
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Member since 12/27/07
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The review was read 1425 times.
5 von 11 User (45%) finden diese Bewertung hilfreich.

From: Germany
Age: 36-40
Travel time: in April 09
I travelled as: Friends
Children: none
Duration: 1 week
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 4.1

Proof of booking provided

Ocean Front Villa Suites

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Nun der Aufenthalt war gut,
wenn wir nicht vorher in Mexico und Domrep. mit Royal Service in der Hotellkette eingebucht hätten vieleicht sogar gut + .
Doch waren es nur 90-95% was Wir in Mexico und Domrep. erleben durften.
Diese fehlenden 5-10% wahren: *schlechte Kellner (keine Getränke) aber auch sehr gute Kellner (5min) , ich hasse Leute die pinglich sind aber da fehlte der Service *muste um unsere Suite zu bekommen 35min mit der Hotelleitung streiten (angeblich Buchungsfehler; keine frei, BLABLABLA ,nach 4h konnten Wir beziehen, ging doch wass soll das?? *Essen war ok aber keine 5 Sterne max 4*keine Sitzgelegenheit in der nähe der Pools*für noch nicht ein mal 1 Jahr alte Anlage doch recht verlebt..... .
Man kann das Teil empfehlen, aber Wir gehen lieber nach Mexico oder Domrep. ins Grand Palladium.
PS: Ocean Front Villa Suites sehr gutes Zimmer

Hotel review in categories

Hotel in general

4.5
Suns
- condition of the hotel
  4.0
  Suns
- General cleanliness of the different areas
  4.0
  Suns
- Family friendliness
  6.0
  Suns
- Disabled-friendly
  4.0
  Suns
Location and surroundings

3.0
Suns
- Proximity to shopping areas
  2.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  2.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

3.3
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  2.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

3.8
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  4.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  4.0
  Suns
Sport, entertainment & pool

4.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  5.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  3.0
  Suns
- Child care or playground
  not rated
Room

6.0
Suns
- Cleanliness & linen change
  6.0
  Suns
- size of the room
  6.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  6.0
  Suns
- size of the bathroom
  6.0
  Suns

Additional info concerning your hotel review Hotel Grand Palladium Lady Hamilton Resort & Spa

What type of room did you review?	Bungalow Executive with view Sea/lake
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details

Was the review helpful for you? Yes No

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