Hotel Grand Palladium Palace Resort, Spa & Casino
Hotel review Hotel Grand Palladium Palace Resort, Spa & Casino
1 / 1 User (100%) finds this review helpful.
Age: 26-30
Travel time: in September 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.9
Unfortunately no five stars hotel! *
Enlarge letters A A Downsize letters A Awe are in the September in the Dominican Republic, the former is not main season... The hotel was super nice, clean and hygienic flawless. The trip should not be forgotten, the humidity is very high and that is why a certain amount of humidity in the rooms is available. In spite of the air-conditioner was a bit damp and our room stunk a little. The textiles in the hotel had seen better days, the towels, bed sheets, comforter, etc. are unfortunately very tired (that is also very prominent spots). Therefore, the management of the hotel needs some money investing in new textiles! But the rest was very good! Super friendly staff. P. p. should a problem with the room, it is more helpful the complaint by the travel guide to. Stayed itself tried, unfortunately without success. (Balcony door was broken)
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the areanot rated
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrte Frau Julia,sehr geehrter Herr Tim,
vielen Dank für Ihre Kommentare und Bewertungen in Holidaycheck.
Wir freuen uns, dass Sie Ihren Aufenthalt in unserem Hause genossen haben und wir Ihren Ansprüchen gerecht werden konnten.
Die Einkäufe der Textilien des Komplexes werden auf jährlicher Basis gehandhabt. Dennoch danken wir Ihnen für Ihre Rückmeldung und Eindrücke und werden diese in die Planung mit einbeziehen.
Gerne würden wir Sie bald wieder in unserm Hause willkommen heissen und verbleiben bis dahin
mit freundlichen Grüssen
Die Geschäftsleitung
Additional info concerning your hotel review Hotel Grand Palladium Palace Resort, Spa & Casino
| What type of room did you review? | Junior Suite Deluxe with view Sea/lake |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | Neckermann |
