Hotel Grand Palladium Palace Resort, Spa & Casino
Hotel review Hotel Grand Palladium Palace Resort, Spa & Casino
by Rolf2011-06-013.08333333333
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The review was read 1947 times.
2 von 11 User (18%) finden diese Bewertung hilfreich.
2 von 11 User (18%) finden diese Bewertung hilfreich.
From: Germany
Age: 56-60
Travel time: in June 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.7
Age: 56-60
Travel time: in June 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.7
Very loud three-star *
Enlarge letters A A Downsize letters A ANice location, but very noisy. Staff at the reception not very competent and partly unfriendly, catastrophic to the towels at the pool, very nice and clean, the maids, the staff is friendly and courteous. Room are far from being no five star standard, a maximum of three star, for example in the Junior suite on the bedroom carpet, although according to the staff there is no vacuum, so these areas see also from: dirty. Mold and cockroaches in the bathroom. Food barely acceptable.
* This hotel review was originally written in German by Rolf. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendly
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursionsnot rated
- Restaurants & bars in the areanot rated
- Other leisure activities availablenot rated
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)not rated
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrter Herr Rolf,vielen Dank fuer Ihre Urlaubseindruecke in Holidaycheck.
Wir bedauern dass Sie Ihren Urlaub nicht komplett wie erwartet in unserer Anlage verbringen konnten und wir nicht alle Ihren Anspruechen gerecht werden konnten.
Ihre Anmerkungen und Verbesserungsvorschlaege wurden bereits an die entsprechenden Abteilungen weitergeleitet um dort bearbeitet werden zu koennen.
Wir hoffen dennoch, Sie bald wieder in einem unserer Haeuser begruessen zu duerfen und Sie von unserem Service ueberzeugen zu koennen.
Mit freundlichen Gruessen
Die Geschaeftsleitung
Additional info concerning your hotel review Hotel Grand Palladium Palace Resort, Spa & Casino
| What type of room did you review? | Junior Suite Standard with view Pool |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Rather poor |
| Which tour operator did you travel with? | TUI |
