Hotel Grand Palladium Palace Resort, Spa & Casino
Hotel review Hotel Grand Palladium Palace Resort, Spa & Casino
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1 / 1 User (100%) finds this review helpful.
Age: 51-55
Travel time: in December 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 5.9
relaxing vacation in a great hotel *
Enlarge letters A A Downsize letters A AAfter so much bad reviews, we start with mixed feelings December here forth. But then he would expect, was exactly the opposite of what some people here so of life. We stayed in the royal suite area the rooms were huge and super clean over two weeks. The food (buffet) in the dining room which could be used for all guests was palladium may say so excellent, as was it nothing which did not taste and great decorated. All service employees were very friendly and accommodating. Now one could say that was the tip, but it wasn't't so, because we always first after 1 week, we would not buy them. And then you are in a little more. Especially to be highlighted was the beach service in the royal was on offer. Even after repeated orders Elena and their colleagues were there from morning until evening always a smile back. Respect. The other restaurants were excellent. As mentioned of US thumbs up for living area only, food, service and service. We will definitely go back again any time here and can recommend this hotel most warmly recommend this hotel. Don and Heidi
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendlinessnot rated
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities available
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playgroundnot rated
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Sehr geehrte Frau Heidi,sehr geehrter Herr Helge,
herzlichen Dank für Ihre Bewertungen und Kommentare in Holidaycheck.
Wir freuen uns sehr, dass Ihnen Ihr Urlaub im The Royal Suites Turquesa gefallen hat und Sie sich bei uns wohl fühlen konnten.
Gerne wünschen wir Ihnen und Ihrer Familie ein Frohes Weihnachtsfest, einen guten Rutsch ins Neue Jahr und hoffen, Sie bald wieder bei uns begrüssen zu dürfen.
Mit freundlichen Grüssen
Die Geschäftsleitung
Additional info concerning your hotel review Hotel Grand Palladium Palace Resort, Spa & Casino
| What type of room did you review? | Junior Suite Deluxe with view Pool |
| Did the hotel meet the standards of its official catalogue description? | Yes |
| Does the hotel deserve its official star rating? | Yes |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | Thomas Cook |
