Hotel review Hotel Grand Palladium White Sand Resort & Spa

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by Birgit2011-05-014.08333333333
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Member since 7/12/05
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The review was read 1790 times.
1 / 2 User (50%) finds this review helpful.
From: Germany
Age: 46-50
Travel time: in May 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 4.9

Royal Mayan suite-just nice *

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Grand palladium is a very large hotel area. There is a lot to explore.
We stayed in the white sand-Royal Suites area-and we had a great Mayan suite (No. 7212) the weather in the first two weeks May was great. With the collectivo to Tulum or Playa del Carmen-no problem-worked great. Chichen Itza and the visit of a cenote-are a Reíse value. From the Royal area to Royal beach is a few meters. On the beach about 15-20 minutes on foot. The club-cars does not always work out. But which is it. You were on vacation. Then there is one stop.
We have enjoyed the service in Le Jardin every morning for breakfast, and often dinner. Totally didn't like was the steak restaurant-El Dorado. Good, but the Italian and Brazilian and Mexican restaurant.

* This hotel review was originally written in German by Birgit. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    5.0
    Suns

    • condition of the hotel
      5.0
      Suns
    • General cleanliness of the different areas
      5.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.0
    Suns

    • Proximity to shopping areas
      not rated
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      5.0
      Suns
    • Other leisure activities available
      not rated
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    4.3
    Suns

    • Friendliness and helpfulness
      4.0
      Suns
    • Staff's knowledge of foreign language
      5.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      4.0
      Suns
  • Gastronomy
    open close
    4.8
    Suns

    • Variety of food and drinks
      5.0
      Suns
    • Quality of food and drinks
      4.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    5.5
    Suns

    • Cleanliness & linen change
      4.0
      Suns
    • size of the room
      6.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      6.0
      Suns
    • size of the bathroom
      6.0
      Suns

Additional info concerning your hotel review Hotel Grand Palladium White Sand Resort & Spa

What type of room did you review? Suite Deluxe
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Generally good
Which tour operator did you travel with? Thomas Cook

Was the review helpful for you? Yes No


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