Disappointment

Hotel review Hotel Grand Plaza Resort

by Ivi2011-08-012.16666666667

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2 von 2 User (100%) finden diese Bewertung hilfreich.

From: Austria
Age: 26-30
Travel time: in August 11
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 2.6

Disappointment *

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The staff was unfriendly and not motivated. Furthermore, there is a lack of hygiene enormous. The rooms are run down, not well ironed sheets, the buffet to a minimum. Dirty glasses, the table was missing the full cutlery. It has a fork and spoon was missing the ungekehrt. The only positive is the nice area. Hotel rooms with no 5 * safety and the staff including service (cleanliness, friendliness, etc.....) not. Very sad... Since the area was so nice... I am sure with a... After 14 days that I will make the next ten years a large detour around Egypt. Unfortunately...

* This hotel review was originally written in German by Ivi. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

1.3
Suns
- condition of the hotel
  2.0
  Suns
- General cleanliness of the different areas
  1.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  1.0
  Suns
Location and surroundings

4.0
Suns
- Proximity to shopping areas
  4.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  4.0
  Suns
- Distance to ski lift
  not rated
Service

1.8
Suns
- Friendliness and helpfulness
  1.0
  Suns
- Staff's knowledge of foreign language
  4.0
  Suns
- Reception, check-in & check-out
  1.0
  Suns
- Competence (handling complaints)
  1.0
  Suns
Gastronomy

1.5
Suns
- Variety of food and drinks
  1.0
  Suns
- Quality of food and drinks
  1.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  1.0
  Suns
Sport, entertainment & pool

3.3
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  2.0
  Suns
- Quality of the beach
  4.0
  Suns
- Overall condition of the pool area
  4.0
  Suns
- Child care or playground
  not rated
Room

3.8
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  3.0
  Suns
- size of the bathroom
  4.0
  Suns

Additional info concerning your hotel review Hotel Grand Plaza Resort

What type of room did you review?	No details
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Very poor
Which tour operator did you travel with?	No details