Never again

Hotel review Hotel Grand Plaza Resort

by Wassem2011-07-012.66666666667
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Member since 6/2/11
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The review was read 513 times.
2 von 2 User (100%) finden diese Bewertung hilfreich.

From: Germany
Age: 41-45
Travel time: in July 11
I travelled as: Family
Children: 3
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.2

Proof of booking provided

Never again *

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Hotel deserves more than three stars.
Poor, often cold food. Dirty tables and floor.
Few umbrellas, guests food and drink in the pool (staff away). Trays for lines are not completed (the lives of small children)
The staff was unmotivated
We would like to thank Shah Enda very, she was very hard to salvage something from it.

* This hotel review was originally written in German by Wassem. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.0
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  3.0
  Suns
- Disabled-friendly
  not rated
Location and surroundings

4.5
Suns
- Proximity to shopping areas
  not rated
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  not rated
- Other leisure activities available
  not rated
- Distance to the beach
  5.0
  Suns
- Distance to ski lift
  not rated
Service

3.0
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  3.0
  Suns
- Reception, check-in & check-out
  3.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

2.0
Suns
- Variety of food and drinks
  2.0
  Suns
- Quality of food and drinks
  2.0
  Suns
- Atmosphere & furnishings
  2.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  2.0
  Suns
Sport, entertainment & pool

3.0
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  not rated
- Quality of the beach
  3.0
  Suns
- Overall condition of the pool area
  3.0
  Suns
- Child care or playground
  3.0
  Suns
Room

3.8
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  4.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Hotel Grand Plaza Resort

What type of room did you review?	Family room Standard with view Pool
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	No details