archived Hotel review Hotel Grand Union

by Nina2010-01-013.58333333333



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The review was read 711 times.
1 / 2 User (50%) finds this review helpful.
From: Germany
Age: 26-30
Travel time: in January 10
I travelled as: Couple
Children: none
Duration: 1 week
Type of trip: City break
Recommendation: Yes
Average rating of this review: 4.3

Top location, cleanliness, oh well *

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The hotel is in a very good location. The Metro is right next door and restaurants and shopping are all within the immediate vicinity. Unfortunately the rooms were not very clean. In all seven days is not even been vacuumed which is a problem when everything is carpeted. The windows were so leaking which turned out to be in the ice cream on the window sill January has been formed. It has ripped off and the heating was unfortunately not hand adjustable. The staff was very nice and helpful. If you only in the room you should be aware that the bed was very narrow (for 2 ) and you don't larger than 1.70 should be.

* This hotel review was originally written in German by Nina. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    3.0
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      2.0
      Suns
    • Family friendliness
      not rated
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    6.0
    Suns

    • Proximity to shopping areas
      6.0
      Suns
    • Transportation connection and available excursions
      6.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      6.0
      Suns
    • Distance to the beach
      not rated
    • Distance to ski lift
      not rated
  • Service
    open close
    5.0
    Suns

    • Friendliness and helpfulness
      5.0
      Suns
    • Staff's knowledge of foreign language
      not rated
    • Reception, check-in & check-out
      5.0
      Suns
    • Competence (handling complaints)
      not rated
  • Gastronomy
    not rated

    • Variety of food and drinks
      not rated
    • Quality of food and drinks
      not rated
    • Atmosphere & furnishings
      not rated
    • Overall cleanliness in the restaurant and in the dining areas
      not rated
  • Sport, entertainment & pool
    not rated

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      not rated
    • Overall condition of the pool area
      not rated
    • Child care or playground
      not rated
  • Room
    open close
    3.3
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      3.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      3.0
      Suns

Additional info concerning your hotel review Hotel Grand Union

What type of room did you review? Double room with view Street
Did the hotel meet the standards of its official catalogue description? No, worse
Does the hotel deserve its official star rating? Yes
How would you describe the value for money? Generally good
Which tour operator did you travel with? No details

Was the review helpful for you? Yes No


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