Good 4 star hotel with great service

archived Hotel review Hotel Grazia Terme

by Marlene2009-06-014.08333333333
Read the other contributions

Member since 7/25/06

The review was read 1032 times.
3 von 3 User (100%) finden diese Bewertung hilfreich.

From: Germany
Age: 51-55
Travel time: in June 09
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Other stay
Recommendation: Yes
Average rating of this review: 4.9

Proof of booking provided

Good 4 star hotel with great service *

Enlarge letters A A Downsize letters A A

We stayed at this hotel a cure holiday - including getting Fango treatments and massages, and were very happy with the service in this hotel. There is a beautiful spacious outdoor area with many beach chairs and it was very clean, like everything else. The food was very good, the service was very friendly, only our room was small and the bathroom is even smaller ( circa 3 sqm), but we always at the pool shower, therefore, it was not a problem for us. Shops or something like that in the urbanisation Fango it hardly, the hotel bus but several times a day in the location and several bus lines.

* This hotel review was originally written in German by Marlene. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

5.5
Suns
- condition of the hotel
  5.0
  Suns
- General cleanliness of the different areas
  6.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

3.8
Suns
- Proximity to shopping areas
  3.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  3.0
  Suns
- Other leisure activities available
  5.0
  Suns
- Distance to the beach
  not rated
- Distance to ski lift
  not rated
Service

5.3
Suns
- Friendliness and helpfulness
  6.0
  Suns
- Staff's knowledge of foreign language
  5.0
  Suns
- Reception, check-in & check-out
  5.0
  Suns
- Competence (handling complaints)
  not rated
Gastronomy

5.8
Suns
- Variety of food and drinks
  6.0
  Suns
- Quality of food and drinks
  6.0
  Suns
- Atmosphere & furnishings
  5.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  6.0
  Suns
Sport, entertainment & pool

5.5
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  5.0
  Suns
- Quality of the beach
  not rated
- Overall condition of the pool area
  6.0
  Suns
- Child care or playground
  not rated
Room

3.8
Suns
- Cleanliness & linen change
  6.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  2.0
  Suns

Additional info concerning your hotel review Hotel Grazia Terme

What type of room did you review?	Double room Special offer with view Garden
Did the hotel meet the standards of its official catalogue description?	Yes
Does the hotel deserve its official star rating?	Yes
How would you describe the value for money?	Excellent
Which tour operator did you travel with?	Neckermann

Was the review helpful for you? Yes No

Print review