Hotel H10 Costa Adeje Palace
Hotel review Hotel H10 Costa Adeje Palace
The review was read 1892 times.
1 / 2 User (50%) finds this review helpful.
1 / 2 User (50%) finds this review helpful.
From: Germany
Age: 31-35
Travel time: in January 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.5
Age: 31-35
Travel time: in January 11
I travelled as: Couple
Children: none
Duration: 3-5 days
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.5
Hotel H10 Costa adeje Palace *
Enlarge letters A A Downsize letters A AI would not recommend this hotel, no four stars!!!!!! Roaches in the room, the staff didn't return polymerized, age-old furnishing, broken fixtures in the bathroom, toilet was Oh not correctly, the room smelled!!!! Never again this hotel!!!!
* This hotel review was originally written in German by Tanja. Read the original review.
This translation will not be included in the average rating.
This translation will not be included in the average rating.
Hotel review in categories
- Hotel in general
- condition of the hotel
- General cleanliness of the different areas
- Family friendliness
- Disabled-friendlynot rated
- Location and surroundings
- Proximity to shopping areas
- Transportation connection and available excursions
- Restaurants & bars in the area
- Other leisure activities availablenot rated
- Distance to the beach
- Distance to ski liftnot rated
- Service
- Friendliness and helpfulness
- Staff's knowledge of foreign language
- Reception, check-in & check-out
- Competence (handling complaints)
- Gastronomy
- Variety of food and drinks
- Quality of food and drinks
- Atmosphere & furnishings
- Overall cleanliness in the restaurant and in the dining areas
- Sport, entertainment & pool
- Leisure activities (sauna, tennis, entertainment, etc.)
- Quality of the beach
- Overall condition of the pool area
- Child care or playground
- Room
- Cleanliness & linen change
- size of the room
- Room amenities (TV, balcony, safe, etc.)
- size of the bathroom
Hotelier's comment
Lieber Gast,Wir sehen unsere Hauptaufgabe darin, unseren Gästen zu Diensten zu stehen, damit sie ihren Uralub in einer angenehmen und entspannten Atmosphäre verbringen können. Es tut uns Leid, dass es uns bei Ihnen nicht ganz geglückt ist.
Gerade aus diesem Grund möchten wir uns für Ihre Ehrlichkeit und Offenheit bedanken, die uns hilft, Fehler zu beseitigen und somit unseren Service zu verbessern.
Ich versichere Ihnen, Ihrem Problem hier persönlich nachzugehen, damit so etwas nicht wieder passiert.
Die Manager.
Additional info concerning your hotel review Hotel H10 Costa Adeje Palace
| What type of room did you review? | Double room Standard with view Street |
| Did the hotel meet the standards of its official catalogue description? | No, worse |
| Does the hotel deserve its official star rating? | No, worse |
| How would you describe the value for money? | Adequate |
| Which tour operator did you travel with? | Dertour |
