Good location but not a four star hotel

Hotel review Hotel H10 Lanzarote Princess

by Christian2010-10-013.08333333333

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2 von 2 User (100%) finden diese Bewertung hilfreich.

From: Germany
Age: 31-35
Travel time: in October 10
I travelled as: Couple
Children: none
Duration: 2 weeks
Type of trip: Beach Holiday
Recommendation: No
Average rating of this review: 3.7

Good location but not a four star hotel *

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The hotel has a great location in a quiet, but one is fast in the center with bars and restaurants. The room are extremely varied: from 80er years (does not more) with saggy mattresses, up to newly refurbished rooms from the latest time also tastefully decorated. The restaurant is uncomfortable and noisy, just mass processing. The food at the show cooking are very good freshly prepared, the other is not really great buffet. To our time it was in the hands of the english, therefore is also the breakfast aligned. Friendly faces of the staff was scarce seem to work under heavy pressure?!
All in all I would rate it on three star, four is high.

* This hotel review was originally written in German by Christian. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

Hotel in general

3.0
Suns
- condition of the hotel
  3.0
  Suns
- General cleanliness of the different areas
  3.0
  Suns
- Family friendliness
  not rated
- Disabled-friendly
  not rated
Location and surroundings

4.4
Suns
- Proximity to shopping areas
  5.0
  Suns
- Transportation connection and available excursions
  4.0
  Suns
- Restaurants & bars in the area
  5.0
  Suns
- Other leisure activities available
  4.0
  Suns
- Distance to the beach
  4.0
  Suns
- Distance to ski lift
  not rated
Service

3.3
Suns
- Friendliness and helpfulness
  3.0
  Suns
- Staff's knowledge of foreign language
  3.0
  Suns
- Reception, check-in & check-out
  4.0
  Suns
- Competence (handling complaints)
  3.0
  Suns
Gastronomy

3.3
Suns
- Variety of food and drinks
  4.0
  Suns
- Quality of food and drinks
  3.0
  Suns
- Atmosphere & furnishings
  3.0
  Suns
- Overall cleanliness in the restaurant and in the dining areas
  3.0
  Suns
Sport, entertainment & pool

4.7
Suns
- Leisure activities (sauna, tennis, entertainment, etc.)
  4.0
  Suns
- Quality of the beach
  5.0
  Suns
- Overall condition of the pool area
  5.0
  Suns
- Child care or playground
  not rated
Room

3.5
Suns
- Cleanliness & linen change
  4.0
  Suns
- size of the room
  3.0
  Suns
- Room amenities (TV, balcony, safe, etc.)
  4.0
  Suns
- size of the bathroom
  3.0
  Suns

Additional info concerning your hotel review Hotel H10 Lanzarote Princess

What type of room did you review?	Double room Standard with view Rural landscape
Did the hotel meet the standards of its official catalogue description?	No, worse
Does the hotel deserve its official star rating?	No, worse
How would you describe the value for money?	Rather poor
Which tour operator did you travel with?	Bucher Reisen