Hotel review Hotel H10 Lanzarote Princess

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by Jens2010-10-014.08333333333
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7 von 7 User (100%) finden diese Bewertung hilfreich.
From: Germany
Age: 41-45
Travel time: in October 10
I travelled as: Family
Children: 2
Duration: 1 week
Type of trip: Beach Holiday
Recommendation: Yes
Average rating of this review: 4.9

Good location, unfortunately the cleanliness *

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The H10 Lanzarote princess is the first four-star resort on the I must unfortunately also negative reviews on holidaycheck. It is in the years before all the cleanliness of the room and the hotel. We have our family room (a double bed, a couch and a extra bed, a TV, fridge must be paid extra) and a bathroom not found. The hair dryer were still hair from the previous guest, the sink and the bathtub was bogged down in a dime a large rust spot where the Emaile chipped was at some point. Charged back to reception and complained. The next day there was also a craftsman the bathtub has repaired the. The stained carpets had the long corridors also their best days behind itself and, in the whole week not vacuumed. With a financial grant the next day we motivated our competent cleaning lady and had the week over a decent, clean room.
Also you should know, that the hotel to 80% with British families (no partygoers) is occupied and German speaking staff at the reception not to expect not even is. This is also the preferred language english and something you should be able to speak.
From us not nachvollziehbarem reason shall apply from 6:00 P.M. prohibited throughout the pool area. Thanks to the generous evening bread time are we then mostly for two hours until sunset on the beach almost empty went.
This should be it but also of complaint.

It is also a lot of good things to say about it. About the location of the resort.
It is on the second line. About a back door, one must cross only a street and then walk about .200 meters down to the public beach sand. Beach chairs are available to rent. The mentioned road back out in the evening until 22:00 then also for strolling and shopping. It ends at the ferry port (ferry over to Fuerteventura) of Playa Blanca and return to the hotel at the beach long is it a restaurant next to the other. Wonderful.
Positive also the meal times. 7:00 until 10:30 A.M. breakfast, 18:00 to 21:30! Hours dinner with table instruction. We had booked half board as we during the day on the beach or at either one of the three excursions booked the we were. Lunch on board are from 3:00 P.M. 13,30 to it. Can also with 11,00 euro per person be booked on site.
Since we are on the food. Absolutely worth of four stars, nice service and very varied. This is German and english on their cost. Lots of fish, salad, fruit and each evening a themed dinners. As usual is paid only the drinks on the table. For the money, was noticed, that everything, what is consumed within the area in addition booked (pool bar, fast food, etc.) of the room and is paid at the end.

The location and view from the room, I have the honour of a picture. The room in the upper floors identical. It is the first number as usual for the respective floor. All room facing the pool are on the ground floor have a terrace or from above then balconies. The third floor you can see from the side on the Atlantic Ocean. It is only a few room at the front, the direct view of the sea permit. One has a room on the sea side wegliegenden , you unfortunately only on abandoned, dumpy field. We had room number 43 on the ground floor with view on the large pool area.
The nights were quiet, we have heard noise from our room from not.
Twice the week are market days at the port of Playa Blanca (15 minutes walk the clean, well-kept beach promenade long).
A must is the trip of course with a ride on the dromedary timanfaya nature reserve. This excursion you should however with the bus, as they have everywhere in the nature and also the only way, through the not allowed to drive public volcano area.
Air-conditioned bus comes one also with a comfortable from the bus station (10 minutes walk from the hotel away) in the next bigger cities like Puerto del Carmen or the airport city Arrecife.
It is also within the area mini golf, table tennis, Internet corner, a kids club, kids disco to 8:30 p.m. and then a daily changing program.
Check out is 12:00 A.M. and also only on the departure day the luggage behind the reception can be stored during the whole time til pickup.
Overall we had a wonderful family vacation at 25 °C in the shade.

Something more cleanliness in this area would have received also of us full 'suns number'.

LG from Dessau of the family Papen Roth.

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* This hotel review was originally written in German by Jens. Read the original review.
This translation will not be included in the average rating.

Hotel review in categories

  • Hotel in general
    open close
    4.7
    Suns

    • condition of the hotel
      4.0
      Suns
    • General cleanliness of the different areas
      4.0
      Suns
    • Family friendliness
      6.0
      Suns
    • Disabled-friendly
      not rated
  • Location and surroundings
    open close
    5.2
    Suns

    • Proximity to shopping areas
      5.0
      Suns
    • Transportation connection and available excursions
      5.0
      Suns
    • Restaurants & bars in the area
      6.0
      Suns
    • Other leisure activities available
      5.0
      Suns
    • Distance to the beach
      5.0
      Suns
    • Distance to ski lift
      not rated
  • Service
    open close
    4.3
    Suns

    • Friendliness and helpfulness
      6.0
      Suns
    • Staff's knowledge of foreign language
      3.0
      Suns
    • Reception, check-in & check-out
      4.0
      Suns
    • Competence (handling complaints)
      4.0
      Suns
  • Gastronomy
    open close
    5.5
    Suns

    • Variety of food and drinks
      6.0
      Suns
    • Quality of food and drinks
      6.0
      Suns
    • Atmosphere & furnishings
      5.0
      Suns
    • Overall cleanliness in the restaurant and in the dining areas
      5.0
      Suns
  • Sport, entertainment & pool
    open close
    5.3
    Suns

    • Leisure activities (sauna, tennis, entertainment, etc.)
      not rated
    • Quality of the beach
      6.0
      Suns
    • Overall condition of the pool area
      5.0
      Suns
    • Child care or playground
      5.0
      Suns
  • Room
    open close
    4.3
    Suns

    • Cleanliness & linen change
      3.0
      Suns
    • size of the room
      5.0
      Suns
    • Room amenities (TV, balcony, safe, etc.)
      4.0
      Suns
    • size of the bathroom
      5.0
      Suns

Additional info concerning your hotel review Hotel H10 Lanzarote Princess

What type of room did you review? Family room Standard with view Pool
Did the hotel meet the standards of its official catalogue description? Yes
Does the hotel deserve its official star rating? No, worse
How would you describe the value for money? Adequate
Which tour operator did you travel with? Neckermann

Was the review helpful for you? Yes No


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